Політика КонфіденційноSTI

In accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI dated 01.06.2010 and other regulatory legal acts regulating the protection of personal data, the website https://thecapital.com.ua/ (hereinafter referred to as the “Site”) establishes the following privacy policy.

General provisions regarding the use of personal data

This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for processing and protecting information about individuals and legal entities who use the Elite Real Estate Agency Website. T.H.E. Capital (hereinafter referred to as the "Company"), which provides professional services in the purchase, sale, rental and investment in premium real estate.

By using the Site and leaving your personal data through the real estate selection form, chat request or other interactive elements, you consent to the processing of your personal data in accordance with the terms of this Policy and the requirements of the current legislation of Ukraine.

Purpose of collecting and processing personal data

We collect only the personal data that is necessary to provide you with quality real estate services and communicate with you. Such data may include: name, phone number, email address, information about real estate interests, messages you send through the Site forms, information about consultation requests, location (if permitted), IP address and cookies.

The main purpose of data collection:

Providing answers to user requests via a feedback form or online chat;
Providing recommendations on the selection of relevant real estate properties according to your requests;
Conducting analytics and improving the Site;
Sending information about new offers, promotions or other Company news, if you have consented to such mailings;
Compliance with the requirements of current Ukrainian legislation.

Personal data of minors

The Company does not knowingly collect personal data from individuals under the age of 18 without the consent of their parents or legal guardians. If you are such a guardian and discover that your child has provided their personal data without your permission, please notify us immediately and we will ensure that such information is promptly deleted.

We:

We do not use the personal data of minors for marketing purposes;
We delete all such information upon detection;
We take additional security measures to protect the data of minors.

Use of cookies

The Site uses cookies to improve user experience and analytics. Cookies are small files that are stored on your device when you visit the Site.

We use:

Required technical cookies — to provide basic functionality of the Site;
Analytical cookies — to collect statistics on the use of the Site;
Functional cookies — to remember your choices (e.g. language or real estate).

You can manage cookies yourself in your browser settings. Refusing some cookies may limit access to certain features of the Site.

Read the Cookie Policy

Period of storage of personal data

We retain your personal data for as long as necessary to achieve the purposes set out in this Policy, or for the periods established by the legislation of Ukraine.

At any time you can send a request to change, clarify or delete your personal data.

Your rights

As a personal data subject, you have a number of rights guaranteed by applicable law:

The right to know what personal data of yours is being processed and for what purpose;
The ability to request changes or clarification of data in case of inaccuracy or incompleteness;
The right to request the full or partial deletion of your data if it is no longer necessary for processing;
The right to withdraw your consent to data processing at any time;
The ability to contact authorized state bodies with a request or complaint in the event of a violation of your rights.

To exercise any of the above rights, please contact us using the contact details provided below.

Information protection

The company uses appropriate technical and organizational measures to protect your data from:

Unauthorized access;
Accidental or intentional destruction;
Loss, alteration or dissemination of information to third parties.

Protection is provided by:

SSL certificates and encryption;
Secure servers;
Access control to information systems;
Regular security audits;
Privacy policy for employees and contractors.

Privacy Policy Change

We reserve the right to make changes to this Policy. The current version of the Policy is posted on the Site with the date of the last update. We recommend that you regularly check for changes.

Contact Information

THE Capital luxury real estate agency

For questions regarding this Privacy Policy or the processing of your personal data, you can contact us:

Phone: +380 73 459 18 58
Email: thecapital [email protected]
Contact form: Online chat on the Site — https://thecapital.com.ua

Заключні положення

This Policy is a public document and is binding on all users of the Site. The fact of using the Site is considered confirmation of your agreement with the provisions of this Policy.

Last updated: 30.07.2025/XNUMX/XNUMX