Friends should be kept close, and enemies should be kept even closer. This is how housing and exploitation offices were once treated, the first trip to which was like a baptism of fire for the owner real estate Fortunately, the situation improved later, and now ZHEK has turned from a terrible dream of homeowners into a useful tool with which you can really find answers to your questions. If you know where and to whom to turn. Often, after buying an apartment, a person forgets himself in his joy and only when the first serious problems arise, he realizes that he forgot to inquire about those who are responsible for the well-being of his home. How to find your housing unit or condominium? Where to go for advice and real help? We will not let you stay face to face with your fears, so we will provide all the information you need.
How to find your ZEK or condominium
To find something, you need to understand what exactly you are looking for. As a rule, residents can find out about the organization that manages the house, directly when buying an apartment, from their neighbors or in the relevant section of utility payments. We are sure that you will not have any problems with this. Your housing complex may be registered with the ZhEK or be under the control of condominiums. Let's briefly consider the difference between these structures so that each reader understands their specifics.
"ZHEK or housing and operating office is an enterprise that is responsible for the maintenance of an apartment building. It can be both private and public.
"The condominium or association of co-owners of an apartment building is a non-commercial enterprise that is responsible for the maintenance of an apartment building. It is created by the residents themselves. "
Both organizations can carry out repair work, take care of common property and work to improve the condition of the house and increase the comfort of its residents. The difference is who is responsible for all these processes. The association of co-owners, being more independent and free in actions, has more control and opportunities. The need to contact these organizations directly may arise in several cases:
- cleaning of the surrounding area;
- maintenance of communal property;
- house management;
- questions about communal services and their payment;
- breakdowns in systems or their damage (electricity, water supply, sewage, heating, gas);
- other
As we have already said, you can find out about belonging to a specific housing association or condominium from the receipt. You can also use it for this Website Information and analytical system for managing housing stock - select your city, enter the street and its number. In this way, you will receive information about the organization under which your house is registered. You can find the contact information of a specific institution at site Department of Housing and Communal Infrastructure. Active associations of co-owners and housing and communal offices of all are gathered here districts the capital.
What is CCS and in what cases it can be useful
Do not rush to run to ZHEK. You may be able to get the information and help you need online or by phone at the Community Service Center (CKS). In contrast to the housing and exploitation office, it is engaged in solving not so much practical tasks as theoretical issues. The area of responsibility of the CCS includes:
- inspection and replacement of meters;
- plumbing services;
- payment of utility services;
- charging for the use of housing and communal services;
- changing the order of charges for the consumption of services;
- making changes to details;
- providing a certificate about absence of arrears< /a> for utility payments;
- issuing a certificate of benefits;
- drawing up claim documents;
- legal advice on settlement of debt issues.
Everyone should do their own thing - the employees of ZHEK, OSMD and CCS will help you dominate in your residential complex and apartment, and THE Capital experts will find the same <housing , which will become a home for your family.
